I want to claim for

Individual Business

insurance.

Select the category below to submit your claim.

Family & Home

Medical

Personal Accidents

Travel & Leisure

Vehicle

Nomination of Beneficiaries

Claim for Personal Accident

Personal Accident Claim Process

Each claim is different, let us guide you through your claim:

step 1

File your claim

Please fill in the claim form (Personal Accident) and mail the original *supporting documents to Liberty at One Raffles Quay #25-01 North Tower Singapore 048583.

*Supporting documents:

For medical expenses - medical invoices (requires treating doctor to state diagnosis; further information/duly completed medical report may be required if condition is complex)
For death claim - death certificate, autopsy report, coroner's findings, proof of relationship between insured and claimant (e.g. birth/marriage certificate)
For permanent disability - medical and/or specialist's report
For temporary disability - medical leave certificate

Please note the above list of documents is not exhaustive. We will contact you directly if other documents are required.

step 2

Acknowledge

You will receive an acknowledgement from Liberty that we have received your claim submission.

step 3

Process your claim

Upon receiving all original documents, Liberty will process your claim

step 4

Receive your claim amount

You will receive an email from Liberty that payment will be processed to the mode of payment that you have selected.

Frequently Asked Questions (FAQs)

What must I do to submit the claim in case I am injured and on medical leave and the treatment is on-going?

Please submit to us the claim form (Personal Accident), any bills and receipts you have for claim reporting. All other follow-up bills can be submitted later.
Can I submit photocopies of medical bills for claim processing?

No, copies are not acceptable. We need to have the original medical bills to process the claim.
Is the medical report compulsory to submit?

We will require the medical report when necessary, however, for efficient processing of claim, please submit any medical report which you have in hand with regard to the accident.
Does Liberty pay for any medical report fees that I have incurred in support of my claim?

No. Liberty does not pay for any medical report(s) obtained from hospital/clinic/doctor. Proof of illness/injury will be at the expense of the insured/claimant.